Local Delivery Policy:
- Normal Postage is FREE for all orders. Normal postage applies to package within the dimensions of 110mm (H) x 270mm (W) x 380mm (D) and not heavier than 2kg. Free postage is not applicable for bulky or gift package items beyond above dimensions and weight limit specified for normal postage.
- Delivery takes 3 - 4 working days via Singpost standard mail. Delivery time excludes payment verification & administrative processes.
- Item is mailed out within 48 hours upon payment verification, excluding excludes weekends & public holidays.
- Item is delivered to your mailbox, and it may be dropped at your door if the mailbox is full.
- No tracking service is available for normal postage.
- Rabbit in the Hole (a.k.a A Little Tot PTE. LTD) cannot be held responsible for any lost-in-mail occurrences as a result of normal postage. Courier service is recommended for purchase deemed at higher value at the sole discretion of customers and if insurance on delivery is required.
- In cases of lost-in-mail for normal postage, Rabbit in the Hole (a.k.a A Little Tot PTE. LTD) will do our utmost best to coordinate and follow-up with Singpost for the retrieval of the parcel.
- Courier is chargeable at a flat rate of SGD$2.50 per order.
- Free with a minimum purchase of SGD$80 in an order.
- Delivery takes 1 - 3 working days. Delivery time excludes payment verification & administrative processes.
- Item is mailed out within 48 hours upon payment verification, excluding weekends & public holidays.
- Delivery comes with tracking service and is 100% insured.
- Customer or addressee will be required to sign for the package at the door.
- If no one is at specified address home/office to receive it, a re-delivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for re-delivery. Evening delivery can be arranged in this manner.
Local delivery policy applies to delivery in Singapore only.